Simply contact us and
we will collect your ironing from your home.
Ironing is returned within 48 hours. If
you request the express service this would
be within 24 hours and incurs a 10% surcharge.
Our free collection and delivery is standard,
however if you are unavailable on the agreed
day and time for collection or returns,
a charge of £2 per additional trip will
be made. A surcharge of £2 will also apply
for collections or returns made outside
of our regular schedule which covers specific
areas on specific days.
and tops with collars, trousers, skirts
and dresses are returned on hangers that
are supplied by you, these should be returned
on subsequent services to avoid a replacement
charge of 10p per hanger. Please include
enough hangers for garments, alternatively
we can supply them at 10p each. All other
items are professionally folded and stored
in your personal laundry bag which is supplied
FREE and is yours to keep. Use the laundry
bag to store your ironing until we collect
from you next time, which can be on a regular
basis or as and when suits you.
accept cash and provide an itemised
receipt for your records. PAYMENT TERMS:
Payment strictly upon return of ironing.
A surcharge of 10% will apply to invoices
outstanding for 14 days or more.
Our ironers adhere to strict
protocols, referred to as our 'garment care'
policy, that includes ironing all dark fabrics
on the reverse to avoid any possibility
of the fabrics developing a shiny surface
and a strict no smoking policy to ensure
your laundry is returned fresh as well as
crease free. In the unlikely event of any
garments being damaged we will compensate
to a maximum £50 per item. Any worn or shiny
items you include with your load will be
returned un-ironed to avoid any misunderstanding
regarding liability for damage.
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